Track Your Children's School Bus Anytime, Anywhere

Privacy Policy for hi5Track Mobile Application

Effective Date: August 4, 2023

Our Privacy Policy outlines how hi5Track ("we," "our," or "us") collects, uses, shares, and protects the personal information of users who utilize our mobile application ("App") to track their children's school bus location. By downloading and using hi5Track, you consent to the practices described in this Privacy Policy.

Information We Collect: 

1.1 Personal Information: When you use hi5Track, we may collect personal information such as your name, email address, and phone number. This information is required for registration and to provide you with the App's services.

1.2 Location Information: To track the school bus and ensure the safety of your children, we collect real-time location information of the bus and the mobile device that you use to access hi5Track. Location data is essential for the proper functioning of the App.

1.3 Usage Information: We may collect data about how you use hi5Track, including App features accessed, session duration, and other usage statistics. This helps us understand user preferences and improve the App's performance.

1.4 Device Information: To enhance your experience, we may collect device-specific information, such as the type of mobile device, operating system version, and unique device identifiers.

How We Use Your Information: 

2.1 School Bus Tracking: We use your personal information and location data to enable you to track the location of your children's school bus in real-time through our App.

2.2 Communication: We may use your contact information to send you important updates, notifications, and service-related communications to ensure the efficient use of the hi5Track App.

2.3 App Improvement: The usage information and device data collected help us analyze App performance and make necessary improvements to enhance user experience.

Data Sharing and Disclosure: 

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering the App's functionalities, including location tracking services and data analytics.

3.2 Legal Compliance: We may disclose your information when required by law, government authorities, or to protect our legal rights or the safety of others.

1. Data Security: We employ reasonable security measures to safeguard your personal information from unauthorized access, disclosure, or alteration. However, no data transmission or storage can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your data.
2. Children's Privacy: hi5Track is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.
3. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy within the hi5Track App or through other communication channels.
4. Contact Us: If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at support@hi5host.com.

By using hi5Track, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.